Client Account Online

Once an application has been received and assessed, we will contact you to confirm the account can be opened along with any other relevant information.

In addition to this and for security reasons, each signatory will receive two separate communications. One will confirm details of the unique User ID and Username along with the first half of a password. The other will confirm the 2^nd half of the password. Both pieces of information are required before you can log on to the account.

You’ll need your unique User ID code and password anytime you log into your account. This helps to keep your account safe and secure.

Once the account is opened, each signatory will receive a Memorable Details Form along with the confirmation letter and should be completed and returned as soon as possible.

For security reasons each signatory will include a memorable name, memorable place and memorable date.

You’ll need to provide these details if you ever want to make transactions over the phone for any reason.

Client Account Online Savings
Scottish Building Society
6 Alford Place
Aberdeen
AB10 1YD

Once the account has been opened, you’ll receive a letter confirming the account details.

You can make your initial investment by Direct Debit Mandate against your nominated account and this will be collected from your nominated account.

You need a nominated account to transfer funds to and from your Scottish Building Society Client Account Online.

The nominated account must be provided by a UK clearing bank or building society. You’ll also be asked to complete a Direct Debit form for your chosen nominated account. We need this to give Scottish Building Society the authority to transfer funds from the nominated account at your request.

Please make sure that any bank/building society you choose to nominate will accept a Direct Debit mandate requesting payments through the faster payments system and originated by Scottish Building Society.

In order to be able to transfer money into the Client Account Online you must have set up individual nominated client accounts. When transferring money in please allow two working days for the funds to reach your account.

Withdrawals can only be made via electronic transfer to a nominated bank account.

Withdrawal requests received by 2.00pm will arrive in the solicitors account the following working day. Instructions received after 2.00pm are processed the following working day for next day payment.

For example, a request received on Tuesday 1pm will be credited on Wednesday to your nominated bank account. A request received on Tuesday 3pm will be credited on Thursday to the solicitor’s account.

When you log in to your account, you’ll see a summary of your clients’ accounts showing the available balance. You can also view a client customer statement.

Your statements will show the following information for each transaction:

• Date of transaction
• Status of transaction i.e. cleared/pending
• Details of transaction
• Debit/credit indicator
• Amount of transaction
• Updated balance on account

Interest will be credited to your individual account on a quarterly basis and on closure.

If you change your address or wish to change any of the personal details for the signatories, you should write to us on your company letterhead giving details of the changes.

The letter must be signed by 2 signatories on the account. Once we have your instruction, the details will be changed and we will write to you confirm the changes have been made.

2.00% Gross/AER variable effective from 1 September 2023.

Any changes to interest rates will be published on the website and firms will be written to in advance.