We’ve signed to up to the government’s Mortgage Charter
The UK’s largest mortgage lenders and the Financial Conduct Authority have agreed a set of universal standards with the Chancellor to help borrowers who may be worried about increased mortgage payments.
Scottish Building Society has signed up to the Charter to help support our mortgage customers.
If you're concerned about your mortgage payments, please contact us as soon as possible using the details below. This won’t affect your credit rating and we’ll do all we can to help.
Whether you're struggling with upcoming mortgage payments or can’t pay it on time, get in touch and we'll work with you to try and find a solution.
Talking to your lender about your options won't affect your credit score. Thousands of mortgage borrowers get help from their lender every year.
We may be able to:
- Set up a payment plan with you that suits both of us.
- Change how you make your payments, or the date you make them.
- Allow you to pay your mortgage over a longer period of time.
- Temporarily switch your account to interest only for up to 6 months.
You can get in touch with us by:
- Visiting our Relationship Centres
- Emailing members@scotbs.co.uk
- Calling 0333 207 4007 (option 2 for mortgages). Our lines are open 9am - 5pm Monday to Friday (10am - 5pm Wednesday).
Click on the link below to find free practical support and guides about what to do if you can’t pay your mortgage.
Find out more about the support available
Whether you're struggling with upcoming mortgage payments or can’t pay it on time, get in touch and we'll work with you to try and find a solution.
Talking to your lender about your options won't affect your credit score. Thousands of mortgage borrowers get help from their lender every year.
We may be able to:
- Set up a payment plan with you that suits both of us.
- Change how you make your payments, or the date you make them.
- Allow you to pay your mortgage over a longer period of time.
- Temporarily switch your account to interest only for up to 6 months.
You can get in touch with us by:
- Visiting our Relationship Centres
- Emailing members@scotbs.co.uk
- Calling 0333 207 4007 (option 2 for mortgages). Our lines are open 9am - 5pm Monday to Friday (10am - 5pm Wednesday).
Click on the link below to find free practical support and guides about what to do if you can’t pay your mortgage.
Find out more about the support available
Whether you're struggling with upcoming mortgage payments or can’t pay it on time, get in touch and we'll work with you to try and find a solution.
Talking to your lender about your options won't affect your credit score. Thousands of mortgage borrowers get help from their lender every year.
We may be able to:
- Set up a payment plan with you that suits both of us.
- Change how you make your payments, or the date you make them.
- Allow you to pay your mortgage over a longer period of time.
- Temporarily switch your account to interest only for up to 6 months.
You can get in touch with us by:
- Visiting our Relationship Centres
- Emailing members@scotbs.co.uk
- Calling 0333 207 4007 (option 2 for mortgages). Our lines are open 9am - 5pm Monday to Friday (10am - 5pm Wednesday).
Click on the link below to find free practical support and guides about what to do if you can’t pay your mortgage.
Find out more about the support available
We're here to help
You can visit us in our Relationship Centres, or call us on 0333 207 4007. Our lines are open 9am - 5pm Monday to Friday (10am - 5pm Wednesday). Calls may be recorded and/or monitored.