Home// Help and Support// Lost Your Passbook
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Don’t worry if you lose your passbook. 

Just let us know as soon as possible and we’ll be happy to send you a new one.

Download the Lost Passbook Form
Download the Lost Passbook Form
Please download and complete a Lost Passbook form above and send it to us at SBS House, 193 Dalry Road, Edinburgh, EH11 2EF.
You can also visit one of ourRelationship Centres and we'll arrange a new passbook for you.
Download form
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We're here to help

You can visit us in our Relationship Centres, or call us on 0333 207 4007. Our lines are open 9am - 5pm Monday to Friday (10am - 5pm Wednesday). Calls may be recorded and/or monitored.

Find a Relationship Centre Customer Services Help and Support
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