Reduced opening days and hours

We are currently operating reduced hours in our branches during the current COVID-19 restrictions. Our branches are open on Mondays, Wednesdays and Fridays from 10am to 2pm.

Please help us to keep everyone safe and only visit a branch to make essential transactions:

  • Cash withdrawals
  • Bank transfers
  • Cash deposits

For general mortgage and savings enquiries, you can contact us using the number below. 

You can find additional information on our COVID-19 updates page.


Call us: 0333 207 4007

Lines open Mon to Fri 9am to 5pm (10am Weds)


Head Office

SBS House
193 Dalry Road
Edinburgh EH11 2EF


Enquiry Form

If you prefer, you can complete the form below.

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Type of enquiry
How did you hear about us?
Our Customer Privacy Notice describes the way in which we process your personal information and your rights under the General Data Protection Regulation. The notice can be viewed and downloaded on our Data Privacy Policy page and copies are available in all of our branches.

Contact Us

For new savings or mortgage enquiries, call us today on

0333 207 4007

Lines open 9-5 Mon to Fri (10-5 Wed). Calls may be recorded and/or monitored.

Existing Member Enquiries

To talk to us about an existing savings or mortgage account, contact your local office

Find your local office