Don’t be rushed or pressured into making a decision
However you’ve been contacted and whatever you’re being asked to do, take time to stop and carefully consider your actions.
Stay in control
Have the confidence to refuse unusual requests for personal or financial information. Don’t feel embarrassed when faced with unexpected or complex conversations. The right thing to do is to stop the discussion if you don’t feel in control of it.
Listen to your instincts
If something doesn’t feel right then it’s usually right to question it. If you’ve taken all these steps and still feel uncomfortable or unsure about what you’re being asked, never hesitate to contact your bank or financial service provider on a number you trust, such as the one listed on their website or on the back of your payment card. It’s also worth speaking to a friend or family member to
get their thoughts.
Helpful websites with information and advice on protecting yourself from fraud and scams
Please take the time to check these websites for more information on how to protect yourself from fraud and scams
Get Safe Online