Historically the Society needed to retain borrowers’ title deeds where a mortgage is held in favour of the Society.
Following a review, the Society has concluded this is no longer necessary. We wrote to borrowers in early 2019 to let them know that, unless otherwise advised, title deeds would be returned to them.
You can visit us in our Relationship Centres, or call us on 0333 207 4007. Our lines are open 9am - 5pm Monday to Friday (10am - 5pm Wednesday). Calls may be recorded and/or monitored.