Scottish Building Society has opened the doors of its new-look Inverness and Troon Relationship Centres, representing a significant investment to each local region.
Paul Denton, CEO at Scottish Building Society, alongside members of the senior management team joined staff and local members to celebrate the refurbishments, which have transformed the branches into more welcoming and relaxed spaces.
As many high street banks reduce their physical locations, Scottish Building Society is bucking the trend to reinforce its commitment to serving its members as the demand for face-to-face interactions remains strong.
In recent years, the Society has invested more than £1m into new locations and refurbishments in its branches across the country, including Glasgow, Aberdeen, Inverness and Troon, which has been warmly welcomed by the local communities.
The new Relationship Centres features break out spaces with comfortable seating, as well as private meeting rooms where members can engage with staff to make important financial decisions.
Paul Denton, CEO at Scottish Building Society, said: “As the world’s oldest remaining building society with roots dating back to 1848, we are incredibly proud of our heritage and have remained true to our purpose since then. However, it is important that we continue to evolve as consumer habits and lifestyles change.
“We are aware that digital innovation has transformed how many of us bank, but we also know that our members still want to visit a physical branch and chat with somebody face-to-face. That’s why we have made such a significant investment into future-proofing our Relationship Centres and ensuring that our customers have an inviting place to visit to discuss important financial decisions.
“It was great to meet with our invaluable team and members to share what the future holds for Scottish Building Society, as we continue to provide a range of fantastic savings and mortgages to the people of Scotland and beyond.”