When you open a new account with us, we are required by the Money Laundering Regulations to verify your identity. We do this by asking you for evidence of your name and address. This is nothing to worry about - it is designed to make it harderĀ for criminals to use stolen identities and every bank, building society and financial institution is required to comply with these regulations.

Our Proof of Identity Checklist details the documents we will need to verify your name and address.

Download Proof of Identity Checkist

New Saver Enquiries

0345 600 0585

New Mortgage Enquiries

0345 600 4085

Existing Member Enquiries

To talk to us about an existing savings or mortgage account, contact your local office

Find your local office

Lines open 9-5 Mon to Fri (10-5 Wed) and Sat 9-12. Calls may be recorded and/or monitored.