What do I do now?

If you lose your passbook, you need to let us know as soon as possible.

You can complete a Lost Passbook Notification form and post it to us or contact your local branch.

Download a Lost Passbook Form

New Saver Enquiries

0345 600 0585

New Mortgage Enquiries

0345 600 4085

Existing Member Enquiries

To talk to us about an existing savings or mortgage account, contact your local office

Find your local office

Lines open 9-5 Mon to Fri (10-5 Wed). Calls may be recorded and/or monitored.