What do I do now?

If you lose your passbook, you need to let us know as soon as possible.

You can complete a Lost Passbook Notification form and post it to us or contact your local branch.

Download a Lost Passbook Form

Contact Us

For new savings or mortgage enquiries, call us today on

0333 207 4007

Lines open 9-5 Mon to Fri (10-5 Wed). Calls may be recorded and/or monitored.

Existing Member Enquiries

To talk to us about an existing savings or mortgage account, contact your local office

Find your local office