Applicants with Impaired Credit History

Applicants with impaired credit history may be considered under certain circumstances. The rules may be segmented into the following sections:

  1. Unacceptable
  2. Acceptable (for consideration)

Unacceptable Credit History

Where any party to the application:

  • Has an undischarged bankrupt, or has been discharged from bankruptcy within the past 3 years.
  • Is subject to an Individual Voluntary Arrangement (IVA), or has been discharged from an IVA within the past 3 years.
  • Has previously had their property repossessed (including voluntary surrender of keys).
  • Has more than 2 Court Decrees, CCJs or Defaults, even if these have been satisfied or settled.
  • Has had any Court Decrees, CCJs or Defaults within the past 12 months (see below for further clarity).
  • Has one or more Court Decrees, CCJs or Defaults where the total debt was £2,500 or more, irrespective of when it was registered.
  • Has one or more Court Decrees, CCJs or Defaults where the total debt referred to is £500 or more and this/these have been registered in the past 3 years.

Acceptable for Consideration

  • Discharged bankrupts of 3 years or more.
  • Applicants discharged from their IVA for 3 years or more.
  • Applicants who have never been 3 months or more in arrears in the past 24 months on any existing secured or unsecured loan, and the account has been up to date for at least 6 months, provided there is a reasonable explanation for the arrears.
  • The Society will require a full explanation on the circumstances surrounding any default/CCJ noted in the credit file.
  • Up to two satisfied Court Decrees, CCJs and Defaults will be considered in accordance with the following table:

Maximum Account

Time Since Registered


< 1 year


> 1 year

> £500 but < £2,500

> 3 years

Voters Roll/Proof of Occupancy

  • Personal status details including inclusion on the Voters Roll will be checked for all parties to the mortgage (including guarantors) at all addresses within the previous three years.
  • Appropriate proof of occupancy is required if the borrower does not appear on the current Voters Roll.
  • Proof of identity, as required by the current Money Laundering Regulations and the Regulator is also required.

Applicants with Other Mortgage Borrowing

The Society will only provide owner-occupier mortgages where the mortgaged property is to be used as the applicant’s principal private residence or as a second home for their sole occupation.

Other mortgage borrowing, either of a commercial nature or on Buy-to-Let should be placed on an appropriate product upon completion of the owner-occupier mortgage.



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To talk to us about an existing savings or mortgage account, contact your local office

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