Paul Denton was appointed Chief Executive Officer in June 2019. Paul has more than 25 years experience in the banking sector and was previously Managing Director of the UK’s largest funeral business, Co-op Funeralcare Operations, where he delivered transformational change across 1100 funeral homes. He began his career with the Royal Bank of Scotland, graduating to head of trading for retail banking at RBS/NatWest.
Neil is a Chartered Accountant with over 20 years experience in the financial services sector, having held a range of senior finance positions in Lloyd’s Banking Group. His role as Finance Director also includes responsibility for the Society’s Central Functions covering Mortgage Processing, IT, Property and Change. Neil joined the Society in January 2019 and was appointed to the Board in April 2020. Neil is Chair of the Asset and Liability Committee and Retail Credit Committee.
Emily has been with the Society since 2012 and is responsible for employee performance, engagement, relations, reward and recognition, staff resourcing, training and development, employee terms and conditions, change facilitation, and legal advice in respect of employment laws. Emily has worked in HR since 1999 in the private, public and not for profit sector and is a member of the Chartered Institute of Personnel.
Kerra joined the Society in 2014 and has responsibility for the branch and agency network and all marketing and communications activity, including member engagement, sponsorship and our Charity of the Year programme. Prior to joining the Society, Kerra held a variety of senior marketing and commercial roles with Tesco Bank and John Menzies plc. A Fellow of the Chartered Institute of Marketing, Kerra began her career in the drinks industry as a graduate trainee with Scottish & Newcastle.
Grahame was appointed Chief Risk Officer in October 2019. He is a Fellow of the Chartered Banker Institute and a graduate of the University of Edinburgh Business School (MBA). Grahame has extensive experience across a broad range of Retail Banking roles during his 30 years at RBS and more recently 9 years at Tesco Bank.